The State Hermitage Museum Official Hotel Saint Petersburg, Saint Petersburg

Staying at this hotel was a wonderful experience. The rooms were very spacious, elegant, comfortable, and equipped with a smart control system. The service was top-notch, with courteous and helpful staff making the stay delightful. The location, although not perfect for tourists, was very convenient and safe. The dining experience, though a bit pricey, offered freshly brewed coffee. The facilities were well-maintained and added to the overall enjoyment of the stay.

The hotel rooms were very luxurious and probably the cleanest we have ever seen in a hotel. Despite being given a communicating room with a loud couple on the other side, even though the hotel didn't seem half full, our stay felt cozier and special. Our room was under the eaves with pullout windows opening to a walkway along the roof, featuring a comfortable bed and spacious bathroom.

The hotel feels cozy and special with comfortable rooms under the eaves, very clean and well-decorated. The service is friendly and helpful, offering a great check-in and check-out experience. The location is ideal for nightlife and dining, though not very close to the Hermitage Museum. Dining is good but slightly expensive. Overall, a lovely stay with some minor drawbacks.

My stay at the hotel was fantastic, with clean and comfortable rooms, super friendly staff, and a great location near bars and restaurants. The dining experience was a bit pricey, but overall, the value for money was good.

I had a mixed experience at this hotel. The room initially had some issues but was promptly changed, and the service was exceptional. The location was convenient for exploring the city, and the dining options were good but a bit pricey. The facilities were average.

My stay at the hotel was absolutely delightful! The rooms were beautiful with a nice large bathroom and separate shower room, although I struggled with the warmth even with the air conditioning on. The service was impeccable, with lovely and very helpful staff. The location was perfect for exploring local gems and heritage, though not as central as expected. The dining experience left a bit to be desired despite reasonable pricing. The facilities were excellent overall.

I really enjoyed my stay at the hotel. The rooms were spacious, modern, and spotlessly clean, and the location was convenient, not far from Moscow railway station and Rubenstain street with bars and restaurants. The staff was extremely friendly and welcoming, making my experience even better. However, the hotel is a bit out of the city center, which requires a taxi ride to visit most attractions. Despite this, the overall value for money was great.

My stay at the hotel was truly enjoyable. The rooms were beautiful, spacious, and had every amenity we needed, making our stay comfortable and relaxing. The service was friendly but I found the approach of having to pay beforehand for items in the mini-bar a bit inconvenient. The location was great, offering easy access to local bars and cafes while still being close to major attractions. The dining experience was fantastic, with high-quality food and a beautiful dining room. The facilities were top-notch and added to the overall luxury of the hotel.

The hotel is conveniently situated in a quiet area by the Hermitage, safe, and only a couple of blocks from the Nevsky Prospect and Fontanka Canal. The rooms are very good, offering a mix of modern and classic design, but the location is not the best for accessing the main sights without a taxi ride. Service is efficient and courteous, except for some communication challenges with the breakfast staff. The dining offers a great selection, although one guest experienced an issue. Overall, a comfortable stay with some room for improvement in certain areas.

I had a wonderful stay at the hotel. The rooms were very spacious, elegant, and comfortable with a smart control system, making my experience truly luxurious. The service was top-notch, very courteous and helpful. The location was superb, in the center of St Petersburg, close to the Hermitage and other attractions. The dining options were fantastic with a delicious selection of top-quality products. The facilities were of a very high standard, adding to the overall experience.